THE
MILES OF MUSIC "IT'S A CRACKER" GUARANTEE
We
do our best to offer you only the foremost titles of the independently released
CDs we receive. Ok, sometimes we do the favor of bringing in a second record by
a band that made a really good debut but then suffered from the legendary sophomore
slump. But that's another discussion. This conversation is about our guarantee,
and about us making the statement: We think you will enjoy your independent
artist purchases so much that you will never want to take us up on this offer!
When you see "IT'S
A CRACKER" next
to a release listed on our website, in our e-mail, in our blog or told over the
phone by one of our courteous operators, it means we guarantee that you will enjoy
that record. If you don't, send it back and we'll give you full credit of the
cost of the CD towards your next purchase. Here are
the rules: 1) You have to make your decision within 14 days
of receipt of the item. We know approximately when it arrives based on shipping
date so make an effort to open it up and listen to it when it arrives so you can
make a decision. If you decide by the end of those 14 days that you do not want
to keep it let us know via e-mail (info@milesofmusic.com)
or phone call (818) 765-8836) and we'll give you a return authorization number
(RA#) to include on the package. 2) The CD has to arrive back here in
"as new as humanly possible" condition, given that we know you've played
it at least once. Any item of questionable condition may require investigation.
In other words, if you used it for a coaster because the wife would kill you if
you left a water circle, then no-go. 3) You have to pay to ship it back.
4) We're working on the honor system here so if we see a pattern of folks
buying, burning, and returning, they'll be cut off. 5) The selected titles
are all independently released. That is, they are not available through distribution,
so your local store will likely not carry them. We are doing this as a way to
encourage you to support more independent music. As long as they remain independent
we will guarantee them. Once the title is picked up for distribution the fun is
over (and the price usually goes up).
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